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We've tried
hard to provide all of the answers you would need to use Janatha Bazaar.
If after you've looked through our help pages and still cannot find your
answer, Contact Us directly and we'll provide the help you need.
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How do I sign up for an account & confirm my email address? |
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Please note, the confirmation link to confirm your
email address is included in the "Welcome" email you received
after signing up. Confirming your email address is required to
perform many actions at JanathaBazaar
New members can follow the steps below to confirm your email:
1. Simply click on the 'Register' link in the top right corner of
our site and follow the instructions.
2. Once you've created your username in our Sign Up page, we'll
send a confirmation email to the address you entered.
3. Click the "Verify me so I can start posting!" link within that
email. You can also copy and paste the provided link into your
browser if you prefer.
4. You're done! You'll be directed to a confirmation page, and you
can immediately begin posting classified! |
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Why didn't I receive my registration confirmation e-mail? |
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Some new members have contacted us that they hadn’t received their confirmation email (which is sent
automatically) yet. It turned out that the email was received but
identified as ’spam’ by their spam filter. If this happens to you,
check in your ‘Spam’ folder to see if the email is there.
Also make sure that your email address is correct. If you don’t
enter the correct one when you register you will not be able to
receive the confirmation email. This is very important.
Make sure you check your JUNK and SPAM folders. If the email is
not there,contact us for further
instructions. |
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How do I post a free classified listing? |
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Start on the
Home page and click on the Sell Your stuff link located right below the
navigation tab at the top of the page
Sign in using your member name and password. If you're not a member, click
on the Sign Up Now link and follow our simple
registration process. Once you've completed your registration, you can
come back and resume the steps below.
Follow the instructions to fill in the details of your listing. Make sure
to fill in all of the fields marked with the red asterisks (*). When you
are done, click Continue to go to the next page.
Review your listing for any last minute changes. When you are satisfied,
click Confirm to publish your listing on our website. |
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How many free classified ads can I post? |
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You can post as many
free ads as you like. There is no limit, provided it's not SPAM or a
prohibited item or service as listed in our user agreement. |
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How do I disable or delete a listing? |
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Click on the sell
tab located along the top navigation bar
If you're not signed in, you'll be prompted to enter your member name and
password before you can continue
From the Listing Manager page, locate the listing you wish to disable or
delete
To disable a listing click on the disable link, or to delete a listing
click on the check box next to the listing and then the delete button. |
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Can I renew my ads for free? |
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Yes, renewals are
also free. |
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Can I edit my listing after it's been posted? |
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Yes, you can edit
your listing even after it's been posted. Navigate to your Listing Manager
page by clicking on the sell tab located along the top navigation bar
Locate the listing you wish to edit, and then click on the edit link next
to it
Edit your changes until you're satisfied. When you are done, click Update
to apply your changes. |
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What is your fee schedule? |
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Listing a classified
ad is free and there are no final transaction or membership fees.
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Can I create a web link from my listing to an external website? |
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Yes. We have
provided a premium web linking feature whereby you can link your listing
to an external website; provided, the website is not a pornographic, hate,
fraud related, questionable content, or other competing classified or
auction websites (as determined by Janatha Bazaar Terms and conditions). |
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How can I tell how many people viewed my ad? |
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The Listing Manager
page located under the "sell" tab displays the number of times an ad has
been viewed. |
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How long are listings available? |
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Listings are
available for 90 days before they expire. Once they expire, you'll receive
a notification email with the option to renew your listings for another 30
days for free. |
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I'm a seller - How do buyers contact me? |
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Buyers will be able
to contact you through our Contact Seller form. The Contact Seller form is
available on each of your listing page - within the Seller Information
section. When a buyer fills in this form and clicks Send, a copy of it
will be sent to you via email. As we send the buyer's message to you via
email, it is important that you keep your email up to date in your Profile
Summary page. |
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I'm a buyer - How do I contact a seller? |
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First search for
the item you are looking. Then to contact a seller
click on the Contact Seller button that is available on your seller's
listing page - within the Seller Information section. Fill in the Contact
Seller form and click Send. A copy of your message will be forwarded to
the seller along with your name and email information. |
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I'm a buyer - How do I contact a seller? |
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First search for
the item you are looking. Then to contact a seller
click on the Contact Seller button that is available on your seller's
listing page - within the Seller Information section. Fill in the Contact
Seller form and click Send. A copy of your message will be forwarded to
the seller along with your name and email information. |
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How much does it cost to set up a web store? This product is under development |
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Just like our basic
listing, setting up a web store is absolutely FREE. |
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Will all of my current items appear in my store?
This product is under development |
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Yes. When your store
is activated your listings will automatically appear in your store. |
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How many active listings do I need to activate my
store? This product is under
development |
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We require that you
have at least 10 active listings to activate your store. Your listings
must be distinct items only, and not services.
Please be descriptive about your store and store policies. Derogatory
language in your store title and/or description is prohibited. Derogatory
store logo/image is prohibited. Please use correct spelling and grammar,
as this is a reflection on you and your store image. |
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I'm having trouble in registering. What should I do? |
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We request you to
check your Inbox/Bulk mail/Trash for the registration confirmation Email.
If you still didn't receive your registration confirmation email, you may
request for another to be sent. Emails are sent by our system within
minutes of registration. Your ISP or email service provider may have
inadvertently blocked our email. Please check your spam, junk or bulk
directory as our confirmation email may have been inadvertently directed
there. You may also want to include us on your safe list by adjusting your
filter to prevent this from occurring in the future.
If you're having trouble clicking on the confirmation link we sent you,
you can copy and paste the link into your browser's address field, or
manually enter your activation code to confirm your registration
If your problem is not related to any the above situations, you can
contact us at postmaster@janathabazaar.com for further assistance
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I've forgotten my password, what should I do? |
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If you've forgotten
your password you can use our Forgot Password page to reset.
Start from the Member Sign In page and click on the Forgot your member
name or password link
Enter your member name or email address to identify who you are. Click
Continue when you are done.
Answer your security question, using the answer you provided during
registration. click Submit. Check your email for your password. |
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Is my registration information shared with anyone? |
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No, we respect your
privacy and will never share or sell your information to other members or
organizations. |
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Why should I become a Verified Member? |
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By upgrading to
Verified Member status, you will promote trust towards potential buyers.
Buyers will know that you took the time and effort to assure them, that
"you are, who you say you are!"
Verified Members will enjoy the following benefits:
Verified Member logo displayed next to the member's name within ad and
store pages
Ads listed nationally |
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How do I become a Verified Member? |
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The process is
simple and takes just a few minutes to complete. Our customer support will
call you on telephone provided by you. Once you are verified by our
customer support, you will receive an verified membership confirmation
Email. The verification process will take up to 6 days.
Please note, your telephone number will remain confidential and will not
be shared with anyone. |
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How do I write a classified ad that sells? |
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To help you get
started, you must first understand that a good classified listing needs to
address the following: Attention, Interest and Action.
Attention:

You must first get the buyers' attention. Your title
will do the trick. Be creative, keep it short and mention the best feature
of your item. Your item's best feature could be price, quality or just a
hot item most people want.
It's also important to place a keyword in your title, because most buyers
will run keyword searches to find an item.
In addition, try to use some power words that grab buyers' attention. Here
are some power word examples: discover, easy, guarantee, new, proven,
results, safety, save, dependable.

Interest: Your listing needs to be appealing. Within the
description of the listing, mention your item's beneficial value. As you
already know your intended buyers (as your item has already been
categorized), try to think of a way your item will provide benefit to the
buyer. For example, if you are selling a car, tell your potential buyer
(soon to be the next driver) how well the car will benefit them in every
possible way. You may also want to provide a detail description of all the
specifications, weight, and dimensions. Better yet, include a digital
image of your item. Your image will speak volumes.

Action: Be a little assertive and try to use directive towards the
end of your description. For example, "send me a message for more details"
or "buy now, while supply last". The goal is to try to provoke an action
on the buyer's part.
One last thing, be HONEST. By giving your honest representation of the
item being put up for sale, this builds trust between you and the buyer.
Honesty, above all else, makes a good listing. Remember, buyers will often
return back to you for further purchases when they have that trust.

Example:
Title: Need a Dependable Used Car that Drives Well?
2004 Honda Civic - 12,000 miles, automatic transmission, CD, AM/FM radio,
power steering, great gas mileage. Send me a message now. |
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How do I protect myself from fraud? |
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We want to provide
you with a positive experience and to help you enhance your business of
buying and selling online. One of the key issues and concerns our users
have relates to suspicious activities. Below are some of the behaviors you
may want to look out for when dealing with other buyers and sellers.

The fraud Seller may:
Request for payment overseas, payment to a third
party, or to a location different than the one listed on the seller's ad
Priced a normally expensive item at a very low price
Use an image from an outside source that does not
relate to the item being put up for sale
Request payment through a non-traceable method, such
as wire transfer, Western Union, and Money Gram
Use very poor English
The Fraud Buyer may:
Request to provide a partial payment and pay for the
rest afterward
A buyer may "erroneously" overpay you with a
cashier's check and asks you to reimburse the "overpayment", although
the check is a fake. Banks will cash these checks, but the checks will
fail to clear when being processed at a later time.
Similarly, after sending a fake cashier's check/money
order, a buyer backs out of a deal and asks you to repay by personal
check/Western Union/wire transfer
Use very poor English
Additional useful tips:
Try to buy and sell locally to avoid long distance
fraud
Always obtain the buyer/seller's phone number and
attempt to communicate directly before agreeing on a sale
Make your own time to contact seller in Person.
Do not give out credit card or bank account
information through email. Its not safe
Always use your bank account for making payments like
Account payee cheque/online transfer/Demand Draft. If possible, try
paying by credit card. Under law, if you are defrauded by purchasing
with a credit card, you may dispute the charges.
Use Paypal (www.paypal.com) for online purchases. The
most popular form of online funds transfer next to credit cards.
Be wary of listings relating to: "income guarantees",
"get-rich-quick" or other unrealistic claims, and some "work at home and
make lots of Rs/-"
If and when you notice these types of behaviors from
buyers and sellers, please exercise proper judgment and common sense, on
whether or not you wish to deal with them.
If you are a victim of fraud or know information of
fraud, contact your local Police officer.
If you are a victim of fraud or know information of
fraud, report us to deactivate particular fraud member
Note: We are not responsible under any
circumstance, it is your responsible to find genuine seller/buyer
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What are junk and spam listings? |
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We offer free
classified listings. This does not mean that we accept spam or junk
listings that are not only unwanted, but are also rarely viewed. Our
classified listings have value; hence, they are for serious buyers and
sellers. Your listing should genuinely reveal your item or service; this
creates trust on your part and it will only assist you in the sale of your
product.
We reserve the right to reject listings or even ban a member who does not
adhere to our user agreement in order to help safeguard our community of
buyers and sellers. Please see "prohibited items/services" and "spam" in
our User Agreement.
In addition, listings for, containing, or linking to the following will
not be accepted:
Explicit adult products or services
"Income-Guarantees", "Get-Rich-Quick" schemes, or
unrealistic claims
Chain marketing
Stuffing envelopes, ad typing, or similar ventures
Pyramid or binary schemes
These variant forms of SPAM will also be rejected:
Posting identical, near duplicate, or otherwise,
variant listings for the same item/service
Posting a listing for the sole purpose of collecting
user information or raising money
Posting a listing with inappropriate links, titles,
descriptions, or unauthorized use of content to which the person posting
does not have rights
Posting a listing that contains unsolicited or
unauthorized advertising or promotional materials. This may include a
listing that instruct the user(s) to contact the person/company posting
the listing for more information and then require the user to pay a fee
for the information
Posting a job listing that requires a monetary
investment by the user at any time
Posting a listing that requires a user to register
before getting detailed information about the product or position
Posting a listing through unauthorized robots
(crawling software)
Soliciting other members to post a listing or sell
their product on their behalf at another classified site
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Where can I find your User Agreement and Privacy Policy? |
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User Agreement
Privacy Policy |
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